Cancellation & Refund Policy

Last updated: September 2026

This is a template policy for this store, provided as a starting point - it has not been reviewed by a lawyer. Please have it checked against your specific business practices and local/state regulations before relying on it.

1. Order Cancellation

You may request cancellation of an order any time before it has been shipped, by contacting us using the details in the footer with your order number. Once an order is marked as Shipped, it can no longer be cancelled.

2. Returns

For safety and hygiene reasons, fireworks are non-returnable once delivered - we're unable to accept returned pyrotechnic products. This does not affect your rights under section 4 below for damaged/incorrect items.

3. Refund Process

Approved refunds (for cancelled, undelivered, or damaged/incorrect orders) are issued back to the UPI ID or bank account you paid from, typically within 5-7 business days of approval.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund after review.

5. Contact for Disputes

For any cancellation, refund, or dispute queries, please reach out using the contact details in the footer.